All orders must meet a $100 minimum cart total prior to shipping costs. Orders that do not meet the minimum will be cancelled prior to processing.
Orders are processed Monday – Friday, except holidays. Orders received after 2:00 PM CST will be processed next business day, including those with expedited shipping.
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Purchases of any size using this website are safe. Credit card payments follow superior security protocols than those made via conventional over-the-phone orders or email orders. Customer credit card information is never passed to Custom Metalcraft, only whether or not the payment succeeded or failed. There is never an opportunity for a person to lose, misuse or steal credit card information, so it is less risky versus sending credit card information over email or speaking those numbers over the phone, where they may be misplaced or misused once written on paper or printed.
This website uses a secure socket layer protocol (“SSL”) for transactions, which means no numbers can be captured from a third party snooping or listening in, as is possible during over-the-phone orders. The website servers use security keys (“HTTPS”) to identify themselves to site visitors. This ensures the website is running on servers owned or sanctioned by Custom Metalcraft, and has not been duplicated to a fraudulent website made to appear legitimate.